Privacy Policy

July 2025

At Verify Your Builder ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information (provided voluntarily):

  • Name

  • Email address

  • Phone number

  • Postal address

  • Builder or tradesperson details submitted for report generation

Automatically Collected Information:

  • IP address

  • Browser type

  • Operating system

  • Website activity (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Deliver and personalize our reports and services

  • Respond to your enquiries and provide customer support

  • Improve our website, tools, and user experience

  • Send updates or marketing content (only with your consent)

  • Fulfil legal and regulatory obligations

3. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, hosting providers, analytics platforms)

  • Legal or regulatory authorities when required by law

  • Other parties where necessary to protect our rights or the safety of others

We never sell your personal data.

4. Data Security

We implement reasonable security measures to protect your personal data from loss, misuse, or unauthorised access. However, no system is 100% secure. You use our services at your own risk.

5. Your Rights and Choices

You may:

  • Request access to or correction of your personal data

  • Ask us to delete your data (subject to legal retention obligations)

  • Opt out of marketing communications at any time via unsubscribe links or direct contact

6. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in law, technology, or business operations. The latest version will always be available on our website.

7. Contact Us

For privacy-related enquiries or requests, please contact:


Risk Resolution Unit
RRU@vyb-au.com.au
Verify Your Builder Pty Ltd
Melbourne I Australia